Indigo Reviews
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Indigo Features and Benefits
Chapters.indigo.ca offers a variety of features and benefits to its customers.
One of the key features is the Plum Rewards program, which is Canada’s largest loyalty program for reading enthusiasts. It offers discounts and special promotions for members that shop at the Toronto-based retail chain Indigo. The Plum Rewards program is free to join and there are no annual membership fees. Members earn points for every dollar spent, which can be redeemed for discounts on future purchases.
In addition to books, Indigo has expanded to include exclusive product lines, a large toy department, fashionable home décor and even specialized teas. This wide range of products makes Chapters a tempting shopping destination for both readers and non-readers alike.
The company's mission is to inspire reading and simplify customers' journeys to live with intention. They aim to add a little joy to customers’ lives, each time they interact with them or their products.
Please note that while striving to offer great value, they do not have a policy to match competitor prices. They look forward to providing service and support, along with great selection and savings all year long.
Indigo Pricing
At chapters.indigo.ca, the approach to pricing can vary depending on how you shop. The stores offer passionate booksellers, an inviting environment, helpful staff, and kiosks for an extra measure of convenience. Books not promoted with sale prices are sold at the suggested retail price the publisher recommends.
The website is currently offering a sale up to 70% off. There is also a deal where you can buy 1, get 1 50% off on select books. The website offers over 7 million books, home decor, stationery, toys, and more. Plus, there is free shipping and pick up in store on eligible orders.
Please note that while they strive to offer great value, they do not have a policy to match competitor prices. They look forward to providing you with service and support, along with great selection and savings all year long.
For more detailed information, please visit the website directly.
Payment Method
At chapters.indigo.ca, the following methods of payment are accepted:
- Visa (credit and debit)
- Mastercard (credit)
- American Express
- Discover
- Paypal
When paying with a credit card or PayPal, a pre-authorization of the full amount of the purchase is made when the order is placed. This is a temporary hold that is automatically removed within 5 business days. If the credit card or electronic wallet does not authorize the hold, an email is sent, typically within 24 hours. Billing is processed when the items are shipped, or when the store order is ready to be picked up.
Payments using debit, plum points or Gift Cards are deducted from the order immediately. Multiple gift cards can be used at the same time. Orders paid by gift card or plum points are refunded to an e-Gift Card that will be emailed.
For more detailed information, please visit the official website.
Indigo FAQs
Indigo Alternatives
Here are the top 10 alternatives to chapters.indigo.ca:
- Amazon.ca
- BarnesandNoble.com
- Walmart.ca
- Etsy.com
- Amazon.com
- Ebay.ca
- Thriftbooks.com
- AbeBooks.com
- Archambault.ca
- BookOutlet.ca
These alternatives offer a variety of products similar to chapters.indigo.ca, including books, electronics, and more. Each has its own unique features and benefits, so it's worth exploring each one to find the best fit for individual needs. For more detailed information, please visit their official websites.
How To Open A Indigo Account?
To open an account at chapters.indigo.ca, follow these steps:
- Visit the website and select 'Sign In'.
- Then choose 'Create an account'.
- Provide an email address and choose a password. If the same email address is used with other online accounts, make sure to choose a new and unique password for Indigo.
- Agree to the terms of use, decide whether to receive promotional emails, and select 'Save'.
Once the account is created, access to the Account Centre is available. This provides an overview of everything in the account, from recent orders in the Order History, Account Details, opting in or out of emails, information about rewards, and more, right from the Dashboard when signed in.
Remember, any information provided is private and secure. For more detailed information, please visit the official website.
Indigo Return Policy?
At chapters.indigo.ca, items purchased can be returned to any location. Refunds or exchanges may be made within 30 days if the item(s) is returned in store-bought condition with a receipt. This is subject to their great read guarantee in which item(s) may be returned or exchanged at any time and in any condition with a receipt. Refunds are processed to your original payment method, and for card transactions the same card must be presented during the return.
Customers will be asked to provide name and address details during your return or to show valid photo ID. Stores can provide a Gift receipt for any item at the time of purchase. Items with a gift receipt may, for the value of the item at time of purchase, be exchanged for merchandise, or added to a gift card.
Please note there are some items that are final sale for safety, health and hygienic reasons. These items cannot be returned.
For online orders, most items may be returned for a full refund up to 30 days from the shipping date. Online orders with a shipping date between September 17, 2023 and December 11, 2023 can be returned in store or online up until January 10, 2024.
Customers can return and exchange goods (if available) purchased through their Pickup in Store program at any store location within 30 days of pickup. Alternatively, customers can initiate and print a return slip by visiting their Account Center on indigo.ca and following the instructions to return the items to their Distribution Centre.
If customers are unable to cancel an order, they can always return most items for a full refund within 30 days of the date of shipment. There are certain items that can't be returned.
This is a brief overview of the return policy at chapters.indigo.ca. For more detailed information, please visit their official website.
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